Texas Health and Human Services Phone Numbers and Emails

Toll-Free Number:

  • (888) 388-6332
    Civil Rights Office
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Customer Service:

  • (855) 937-2372
    Aging and Disability Resource Centers
  • (800) 252-9240
    Area Agencies on Aging
  • (877) 543-7669
    CHIP Call Center
  • (800) 647-6558
    CHIP Call Center
  • (512) 438-4313
    Civil Rights Office
  • (844) 999-9543
    MDCP/DBMD Escalation Line
  • (800) 735-2989
    Relay Texas
  • (800) 252-5400
    Texas Department of Family and Protective Services

Emergency/ Hotline:

  • (800) 252-8263
    Medicaid Client Hotline

Report Fraud:

  • (800) 436-6184
    HHS Office of Inspector General
  • (800) 892-8348
    Texas State Auditor's Office


  • (512) 438-3431
    Electronic Information Resource Accessibility Coordinator


  • (877) 541-7905
    Benefits Case Issues
  • (800) 458-9858
    Complaint and Incident Intake


  • (512) 424-6597
  • (512) 424-6500


  • (877) 787-8999
    Office of the Ombudsman


  • (512) 424-6951

Texas Health and Human Services Emails:

Customer Service
Civil Rights Office, Texas Veteran Liaison
General Info
Privacy Inquiries
Technical Support
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More phone numbers and emails Less phone numbers and emails

Texas Health and Human Services Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    77% phone 23% email
  • The best phone number to call Texas Health and Human Services is 8883886332. 48% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Friday.

  • People call Texas Health and Human Services mainly because of request for information, product/ service, shipping and delivery.

View full overview ›
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Contact Information

Texas Health and Human Services Website:

Texas Health and Human Services Help Center:

Corporate Office Address:

Texas Health and Human Services Commission
4601 W. Guadalupe St.
Austin, Texas 78751-3146
United States

Other Info (opening hours):

Civil Rights Office

Health and Human Services Commission

701 W. 51st St., MC W206

Austin, Texas 78751

Mailing Address:

P.O. Box 13247

Austin, Texas 78711-3247

More contact details


+1(888) 780-8099

Texas Health and Human Services Rating Based on 20 Reviews

Rating details

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Customer service
Product or Service Quality
Price Affordability

Rating stats

Rating trend

Summary of Texas Health and Human Services Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Texas Health and Human Services?

Request for Information Question:

  • “To speak with a representative concerning my SSI disability medicaid being cancelled and my check being sent to the mathis palms real when i am not even there.”
  • “Check my status”
  • “Have a question ? What's the pay for a home provider in Texas”

Shipping and Delivery Question:

  • “I was born lying and I have no disability I have not received and I've been trying to get my Medicaid back on and receive my snap”
  • “Due to COVID-19 the USPS delivered mail two days later after information was due , However in person I turn in the info that was need .I called the following day and was told still penday but on yesterday I was told Iam denied.”

Product/ Service Question:

  • Food stamp complaint

Website/ Application Question:

  • “Error on my application Wrong tele#”

Account Question:

  • “I need to get a temporary password for my your text is benefits.com account and I would like to know what I've been approved for because I was unaware that I was approved for tennis but upon hearing my benefits of cash benefits to be deposited on the”

Staff Question:

  • “I have called the Texas and Health and Human help line for help cant give the proper help and customer service have hung up on me numerous of time.”

Other Question:

  • “Snap”
  • “Because I came back to my hometown in Augusta Georgia and wasn't sure if I was going to stay or go back to Texas that's how why I haven't contacted y'all to get my EBT transferred and I'm still not sure because I'm having a hard time and I'm homeless”
  • “Apply”

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